Privacy Policy
Introduction
At Peak Link Logistics, we prioritize safeguarding the privacy and security of your personal information. This Consumer Data Privacy Policy elucidates the procedures for collecting, utilizing, disclosing, and safeguarding your personal data when utilizing our Dispatch Services and submitting a Dispatch Service Agreement. We are dedicated to transparency in our data handling practices, empowering you to make well-informed decisions regarding your personal information. Your use of our services and submission of a Dispatch Service Agreement imply consent to the practices delineated in this policy.
Information We Collect
We gather various types of information when you register a client profile and submit a Dispatch Service Agreement:
- Personal Information: This may encompass details like your name, contact information, billing address, and other identifiable particulars
- Company Information: We may acquire information about your company, including its name, address, industry, and operational data related to our Truck Dispatch Services.
- User Account Data: When you create an account with us, we collect login credentials such as a username and password.
- Communication Data: Information from your interactions with us, such as emails and messages, may be collected.
- Payment Information: If applicable, we may gather payment details, such as credit card information, to facilitate the processing of payments for our services.
- Usage Information: We may also collect data about your interactions with our website, encompassing the pages you visit and the features you use.
How We Use Your Information
We use the collected information for the following purposes
- Rendering Services: We aim to provide and execute our Dispatch Services, administer client profiles, and meet contractual commitments as outlined in the Dispatch Service Agreement.
- Correspondence: We will communicate with you regarding our services, updates, promotions, and critical notifications.
- Enhancing Services: We analyze user behavior and feedback to improve our services and enhance the overall user experience.
- Compliance and Legal Responsibilities: We adhere to legal requirements, respond to legal requests, and safeguard our rights and interests.
Disclosure of Information
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties
Data Security
We take data security seriously and implement reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. We use encryption, access controls, and regularly update our security protocols to safeguard your data.
Your Choices
You have certain rights regarding your personal information, including the right to access, correct, or delete your data. You may also have the right to object to certain data processing activities or request data portability. To exercise these rights or inquire about your data, please contact us using the information provided below.
Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. You can request the deletion of your account and associated data by contacting us using the information provided at the end of this policy.
Updates to this Policy
We may update this Privacy Policy to reflect changes in our data practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and indicating the effective date.
Contact Us
If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at:
